Although, like you, we wish it were sooner, it is wonderful to have an indication on when we might be re-open again. Subject to government updates we will be re-opening the Master Builders for outside dining as soon as we are allowed to do so – currently planned for the 12th April.
Outside dining will be served in the new marquee on our restaurant terrace overlooking the Beaulieu River, in our new stylish igloos, and on the tables on our existing garden terraces.
On the 17th May our hotel bedrooms will re-open, along with inside dining as well.
To make your planning easier in these uncertain times, we make you this promise: If you book to stay at our hotel and due to government restrictions you are unable to come, there will be absolutely NO adverse financial consequences for you. You will be able to re-book for a future date, or get an immediate refund if you have paid a deposit – whichever you prefer.
Although we would prefer it if you booked online here on our website, some members of our reception team will still be at the hotel between 10am and 4pm Monday to Friday to take your calls on 01590 616253. If you can’t get through to them immediately, please bear with us, leave a message, or email us at firstname.lastname@example.org asking for a call-back – we will reply to all emails within 24 hours.
We feel incredibly well supported by all our wonderful regular customers, as well as by those of you thinking about the amazing prospect of a UK domestic break once our hotels can reopen again. Thank you from all of us.
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